FAQs

What is our wax made of?
We use a blend of paraffin and soy (parasoy!) in our shapes. Our new loaf wax is made of organic olive oils.


How long should I let my wax cure?
We are super generous with our cure time suggestions—but we like super strong scent! Technically, our wax only needs around a week to cure BUT we recommend at least 3 weeks or longer. Wax melts just get stronger the longer they sit! So if you can wait a few weeks (we understand you’re ready to get meltin’), let it sit and then enjoy!

 

How much should I put in my warmer?

One bundt is the perfect amount to place in your warmer! If you do wish to warm a smaller amount, inserting a toothpick into the center of the shape will break it easily.

 

Which warmers work best with your wax?

Scentsy warmers are beautiful (I have many!) but, unfortunately, they don’t always get hot enough for best performance with vendor wax. The element warmers do tend to work better. Try a 20 watt or higher hot plate style warmers or a tea light warmer for best performance (stronger scent throw!). 

 

How much does it cost to ship?

We have a $10 flat rate shipping for US customers. 

International shipping: We are currently shipping to Canada only. There is a flat shipping rate of $20 and buyer will be invoiced separately for any additional cost over the flat rate at the time of shipping. Separate invoices will be sent via PayPal.


Do you combine orders during an opening?
YES! Use the code COMBINEORDER.

 

Do you offer refunds?

No, we do not offer refunds based on the nature of our products. However, if there is an issue with your order, please reach out and we will make every effort to work with you. 


How do I stay up to date with Lavender & Speckles happenings?
For the most up to date information, please join our Facebook group. You can also find us on Instagram. We also have an email list where we send news and discounts periodically so make sure you sign up!


How can I contact you?
You can send us an email at lavenderandspecklesscents@gmail.com. :)